Our single focus is you and we believe in exceeding your expectations
Cancellation Policy
At The Silk Salon & Nails, we value your time and money; please have the same consideration with us. We ask that you give us the courtesy of cancelling 48 hours prior to your appointment to allow us to fill that time slot and offer to clients on the waitlist. All clients MUST cancel and/or reschedule 24 hours prior to their appointment to avoid a fee.
If you no-notice/no-show or same day cancel and/or reschedule, you will be charged 50% of your appointment fee that is listed under our service menu. This charge is non-refundable. As a courtesy, we send text and email reminders prior to your scheduled appointment. If you are running late, please contact us as soon as possible. We allow a 15 minute grace period before the appointment is considered a no show and subject to the fee.